Five Seasons Garden Design is committed to protecting the privacy and security of our customers and website visitors.
This Privacy Policy explains how we will use the information that you give us when placing an order, signing up for newsletters or contacting us via the website.
Any updates to our Privacy Policy will be made on this page (www.fivesensesgardendesign.co.uk/privacy-policy). This policy was last updated on 15th May 2020.
We will store any data that we hold on you securely
We will respect your requests to opt-out and or delete your data
We will never sell your data
HOW WE HANDLE YOUR INFORMATION
When you contact us or request a survey through our website we collect your personal information (i.e. name, address, email address & phone number) so that we can process your request or contact you.
WHAT WE COLLECT
We collect the following information:
- Name, Address, Email address and phone number
- Website Analytics – when/what pages you visit
- Contact form Information
- Survey Request Information
WHAT WE DON’T COLLECT
We do not store any of our customers debit or credit card details.
WHERE WE STORE YOUR INFORMATION
Any personal information collected when contacting us is stored within our secure websites database.
WHAT WE DO WITH YOUR INFORMATION
We require your information for:
- Internal record keeping
- Replying to Contact or Survey Request forms
- Sending promotional emails
USE OF COOKIES
‘Cookies’ are small text files sent to your device and stored on its hard drive to allow our website to recognise you when you visit.
ANALYTICS COOKIES
We use Google Analytics to monitor traffic on our website. The cookies used by Google Analytics send data to google to track website users. No personally identifiable information is transmitted, used or stored.
For more information on how google uses cookies, click here: https://policies.google.com/technologies/cookies
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
CONTROLLING YOUR INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small admin fee will be payable.
CONTACT
Any questions with regards to this privacy policy should be addressed to:
Anna Serdyuk,
26/6 Oxford St,
Edinburgh
EH8 9PL
Tel: 07910 195 791
Alternatively, you may contact us by email, at info@fivesensesgardendesign.com